At JMC Hypnotherapy, we place a strong emphasis on ensuring the privacy and duty of care of our clients.
We understand the importance of maintaining confidentiality and creating a safe and respectful environment for our clients to undergo their therapeutic journeys. Our Privacy and Duty of Care policies serve as a framework that guide our practices, ensuring that every client's well-being and personal information are protected at all times. With a commitment to professionalism and ethical standards, we strive to provide a secure and confidential space where our clients can feel comfortable and supported throughout their hypnotherapy sessions.
Privacy Policy
At JMC Hypnotherapy, we are committed to protecting the privacy and confidentiality of our clients. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and the choices you have regarding your information. By using our hypnotherapy services, you consent to the practices described in this Privacy Policy.
Information We Collect:
1.1 Personal Information: We may collect personal information from you, including but not limited to your name, address, email address, telephone number, and relevant medical history. This information is collected when you voluntarily provide it to us through our website, over the phone, or during your hypnotherapy sessions.
1.2 Payment Information: If you make a payment for our services, we may collect payment information such as your credit card details or other financial information. However, we do not store payment information. All payment transactions are processed through secure third-party payment processors, and your financial details are handled in accordance with their privacy policies.
Use of Personal Information:
2.1 Provision of Hypnotherapy Services: We use the personal information we collect to provide you with our hypnotherapy services, including scheduling appointments, conducting sessions, and maintaining records. This may include sending appointment reminders and follow-up communications related to your treatment.
2.2 Communication: We may use your personal information to communicate with you regarding your hypnotherapy sessions, respond to your inquiries or requests, and provide updates or information related to our services.
2.3 Legal Compliance: In certain circumstances, we may be required to disclose your personal information to comply with applicable laws, regulations, or legal processes. We may also disclose information to protect our rights, privacy, safety, or property, as well as that of our clients and the general public.
Data Security:
We take reasonable measures to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. We employ industry-standard security practices to safeguard your information, including the use of encryption, secure storage, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
Third-Party Disclosure:
We do not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may engage trusted third-party service providers who assist us in operating our business and providing services to you. These service providers have access to personal information only to perform specific tasks on our behalf and are obligated to maintain the confidentiality and security of the information.
Your Rights and Choices:
5.1 Access and Correction: You have the right to access and update the personal information we hold about you. If you believe that any information we have is inaccurate or incomplete, please contact us to request corrections.
5.2 Opt-out: You have the option to opt out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly. However, please note that we may still send you essential communications related to your hypnotherapy sessions.
Children's Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove the information from our systems.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website or through other reasonable means. We encourage you to review this policy periodically for the latest information on our privacy practices.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at jmchypnotherapist@gmail.com.
By using our hypnotherapy services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.
Duty of Care Policy
Purpose
The purpose of this Duty of Care Policy is to outline the principles and guidelines that govern our hypnotherapy business to ensure the safety, well-being, and ethical treatment of our clients. We are committed to providing a professional and supportive environment that upholds the highest standards of care and adheres to applicable laws and regulations.
Client Safety and Well-being
2.1. We prioritize the safety and well-being of our clients during hypnotherapy sessions. This includes maintaining a safe, comfortable, and hygienic environment for our clients.
2.2. We conduct appropriate risk assessments to identify and address any potential hazards or risks to clients' physical and emotional safety.
2.3. We adhere to ethical guidelines and professional standards in the practice of hypnotherapy, ensuring the use of reliable and safe techniques and equipment.
Informed Consent
3.1. We obtain informed consent from clients before commencing any hypnotherapy sessions. This includes providing comprehensive information about hypnosis, its purpose, potential risks, benefits, and any alternative treatment options available.
3.2. We ensure that clients have a clear understanding of what to expect during hypnotherapy sessions, and they have the opportunity to ask questions and make informed decisions about their participation.
3.3. We maintain written records of clients' consent and treatment plans, respecting their autonomy and privacy.
Competence and Qualifications
4.1. Our hypnotherapists possess appropriate qualifications, certifications, and relevant training to practice hypnotherapy competently and ethically.
4.2. We are committed to ongoing professional development, keeping up-to-date with the latest research, techniques, and best practices in hypnotherapy to ensure the highest quality of care for our clients.
Confidentiality and Privacy
5.1. We treat all client information as confidential and handle it in accordance with applicable data protection laws and regulations.
5.2. We maintain strict privacy and confidentiality standards, ensuring that client records are securely stored and accessed only by authorized personnel.
5.3. We only disclose client information with their informed consent or as required by law or ethical obligations (e.g., when there is a risk of harm to the client or others).
Professional Boundaries
6.1. We establish and maintain appropriate professional boundaries with clients, avoiding dual relationships that could compromise objectivity or create conflicts of interest.
6.2. We refrain from any form of exploitation, discrimination, harassment, or inappropriate behavior towards clients.
6.3. We maintain a professional demeanor at all times, fostering a respectful and supportive therapeutic relationship with clients.
Referrals and Collaborative Care
7.1. When clients' needs fall outside our scope of practice or expertise, we responsibly refer them to appropriate professionals or seek collaboration with other healthcare providers.
7.2. We maintain effective communication with other healthcare providers, ensuring the continuity and coordination of care for our clients.
Incident Reporting and Risk Management
8.1. We have procedures in place for reporting and documenting incidents, accidents, or adverse events that occur during hypnotherapy sessions.
8.2. We use such incidents as learning opportunities to improve our practices, mitigate risks, and ensure client safety.
Complaints and Grievances
9.1. We provide a clear process for clients to express complaints or grievances regarding their treatment or experiences.
9.2. We handle and investigate complaints promptly, fairly, and in a confidential manner, seeking resolution and client satisfaction.
Regular Review and Updates
10.1. We regularly review and update this Duty of Care Policy to ensure compliance with legal and ethical standards, industry best practices, and any changes in regulations or guidelines.
10.2. We communicate updates and changes to all relevant staff members, ensuring their understanding and adherence to the policy.
By following this Duty of Care Policy, we demonstrate our commitment to providing exceptional care, maintaining professional standards, and prioritizing the safety, well-being, and rights of our clients.